T.W.M / TV Logo Jogger

Return Policy

Thank you for supporting T. Villa. We strive to provide you with high-quality products/services and want you to be satisfied with your purchase.

 

No Refunds or Returns:

We do not accept returns or offer refunds on any products or services. All sales are final.

 

Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact our customer support within 3 days of receiving the product. We will work with you to address the issue and provide a suitable resolution.

 

Cancellation Policy:

Once an order is placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.

 

Contact Information:

If you have any questions or concerns, please contact our customer support team at tvillamerch@gmail.com

 

Policy Updates:

We reserve the right to update or modify this return policy at any time without prior notice. Please check our website for the most current version of our policies.

By making a purchase,  you acknowledge and agree to abide by the terms and conditions of this return policy.

Thank you for your understanding.

Thank you for supporting T. Villa! We are excited to get your order to you in a timely manner.

 

Order Processing:

• Production of your order will begin within 3 business days from the date of purchase.
• Please note that business days do not include weekends or public holidays.

 

Shipping Timeframe:

• Your order will be shipped by the 5th business day after placing the order.
• Once your order has been shipped, you will receive a confirmation email with tracking information.

 

Shipping Methods:

• We offer standard shipping for all orders.
• Expedited shipping options may be available at an additional cost.

 

Shipping Charges:

• Shipping charges are calculated based on the weight of your order and the destination.
• The shipping cost will be displayed at checkout before you complete your purchase.

 

International Shipping:

• We currently shipping worldwide.
• International shipping charges and delivery times may vary.

 

Address Accuracy:

• Please ensure that your shipping address is accurate and complete to avoid any delivery issues.
• We are not responsible for lost or undelivered packages due to incorrect addresses provided by the customer.

 

Tracking Information:

• You will receive an email with a tracking number once your order has been shipped.
• Use the tracking number to monitor the status of your shipment.

 

Delivery Delays:

• While we strive to meet the specified timelines, unforeseen circumstances such as weather conditions or carrier delays may impact delivery dates.

 

Contact Information:

• If you have any questions or concerns about your order's shipping, please contact our customer support team at tvillamerch@gmail.com

 

Policy Updates:

• We reserve the right to update or modify this shipping policy at any time without prior notice. Please check our website for the most current version of our policies.

 

Thank you for supporting T. Villa! We appreciate your business.